Shipping and Return Policy

Shipping and Return Policy

Shipping and Return Policy


All freight charges will be quoted on each order entry and added to the final invoice for shipment within the contiguous United States. You will be notified of your actual freight cost of your order when your order has been entered and confirmed.


Returns will only be allowed after an RGA has been issued. The Return Goods Authorization will be limited to only products that are unused, unopened and under 30 days old. Credit will only be issued when the product has been returned to the seller in a resalable condition. The RGA number must appear on the outer shipping container beneath the senders return address.


All orders outside the contiguous United States, including Alaska and Hawaii, will be handled on an individual basis only. No order outside the lower 48 states will be authorized without prior approval. Notification of approval will be within 24 hours Monday-Friday. Week-end and holiday orders will be processed on the first working day after return.


Weiler currently offers free shipping within Ohio, Indiana, and Kentucky on equipment (machines) from manufacturers including Lincoln Electric, Miller, and Hypertherm. This offer includes ground or freight shipping from a carrier of our choice. Shipping charges may be applied on non equipment items on the same purchase order.


Shipment tracking information will be provided by Weiler upon request.